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Who we are looking for
Senior Business Analyst
If you are looking for an exciting opportunity to work with a tech start-up and grow your professional skills, this may be the job for you! The SmartAC.com team is looking for a reliable, motivated and can-do attitude person to own the analytics effort around business KPIs and Network uptime.
About the role
SmartAC.com is seeking someone with a hands-on, well-rounded personality for a critical analytics role. You are a self-starter who can multi-task with the best of them, is passionate about your work, seeks to continually learn and enjoys teaming with others. This is not a position for the faint of heart so be ready to go from day one. We offer a competitive compensation package including base salary plus equity, full complement of company benefits and a great team. You’ll love our location and casual dress code.
You will report to the Chief Engineering and Product Officer, and will work closely with other Stakeholders and Leadership to understand and assemble the most valuable and compelling views to bring metrics and data to life. We’re seeking a person who can be the internal lead on these efforts, but also cover other admin and outsourced management functions as required for a fast-growing company.
The ideal candidate will be an experienced professional with a passion for the job, have relevant experience with business analytics and database operation, and can demonstrate a history of owning the interpretation, visualization , and reporting of potentially-complex business data sets.
Responsibilities
  • Collaborate with leadership and stakeholders to gather requirements to inform our business analytics strategy and approach. Receive and execute specific reporting requests, both Recurring and ad-hoc.. Own delivery, timeline, and format
  • Leverage multiple platforms and data sources to bring data together, provide cohesive cross-platform data insights to business and external parties
  • Take ownership of collecting and analyzing the quality of our sensor network reporting. Develop a plan and methodology for defining internal targets, notification for when specific data points fall below target. Track progress over time and call out areas of concern
  • Create customized views and reports for specific use cases. Examples could include: Annual Partner Review metrics, Quarterly Business Review, monthly uptime reporting, overall partnership status updates, etc
  • Provide data-based contextual insights and conclusions to inform business decisions and future strategy
  • Together with the Head of Software, select and source a best-in-class BI platform to assist in the effort. Serve as the lead architect in configuration and administration of the platform. Assist other users in Onboarding, self-serving simpler reporting needs
    • Requirements
  • Proficiency querying data and providing analytics and reporting using SQL and Excel
  • Mastery of SQL language and experience with NoSQL for data collection
  • Experience integrating external data via API and other sources like Google Analytics
  • Experience organizing and developing data lake / warehousing for BI reporting
  • Excellent communication, collaboration, and data strategy skills
  • Proven ability to lead, plan, and execute data analytics efforts
    • Preferred Qualification
  • Bachelor’s degree (or equivalent) in a relevant degree field preferred but not required
  • Experience implementing solutions with PowerBI, Cliq, QuickSight, or Tableau, etc.
  • Experience with CRM System integrations, such as Hubspot
  • Experience on an in-market consumer-facing product across multiple-platforms
    • Compensation/ Benefits
  • Salary and company stock options
  • Company paid healthcare
  • 401k and HSA plan
  • Paid time off
    • About SmartAC.com
    SmartAC.com is a young, exciting tech start-up in the Smart Home IOT space. We are focused on reducing the cost of HVAC ownership and changing the way people experience comfort. We prefer to refer to our customers as members and we provide them a membership to our HVAC monitoring service as well as many other exciting benefits. We believe AC and Heating should be affordable for all and that a connected system allows for the best overall experience. SmartAC.com has developed a customized platform to allow 24/7 monitoring of key system operational characteristics that provide insights related to system health, risk of system failure and filter life tracking as well as water issues caused by clogged drain lines. Successful candidates must be member centric, able to communicate clearly and effectively, analytical with an aptitude for learning and using new technology. The ideal candidates should be able to display prior proof of their experience in member service and the ability to exceed member expectations. We offer a market based salary, as well as a company-paid health insurance plan. Learn more at www.smartac.com. Send your resume to: