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Who we are looking for
Software Product Manager
If you are looking for an exciting opportunity to work with a local, well-funded start-up that is changing the HVAC industry this may be the job for you!
You’ll be part of a small hard-working, experienced team that is passionate about changing the HVAC industry. Our work culture is very important to us; we celebrate our achievements, have regular office lunches and team events along with keeping a stocked bar to help the team to unwind after a hard day delighting our members.
Our campus is growing rapidly with several buildings, an outdoor grill with an eating area and a fleet of scooters for employees to use.
We’re still a small team, but we’re growing by leaps and bounds. Joining our team now gives you the opportunity to help make an impact and grow with our company as we continue to change the HVAC industry.
About the role
As a Software Product Manager you will act as a collaborator between users, customer support, business leaders, UI/UX and our engineering team. You’ll work with users to understand their needs and desires, and you’ll have the technical skills to work with engineers to deliver those requirements. The output of your work is a commercial product that homeowners (we call them “members”) enterprise users (aka our “partners”) love and value.
You’ll explore and develop product ideas, whether interviewing customers, looking at competitors or investigating new technologies. There are many great ideas, but only some can be developed so you’ll collaborate with UX, engineering and leadership to prioritize the best for product development.
The heart of a PM’s job is to translate user requirements into executable work items that the development team can implement in the product. You will have the detailed technical knowledge necessary so you can explain feature requirements to developers and work with them to deliver these improvements for users. We often work on tight timelines so you’ll be responsible for setting aggressive timelines and managing the critical scope items to ensure projects can be delivered on time. You will have a strong analytical mind, that is comfortable discussing technology options and understanding product trade-offs.
This role is suitable for someone who enjoys collaboration and problem solving and working with users, technology and delivering software products that users love. You’ll need to be comfortable in a fast paced environment, able to work at both a user and technical level, and have a strong focus on outcomes.
Responsibilities
Product Exploring
  • Understanding the overall market, competitors and various HVAC technologies
  • Work closely with stakeholders (such as customers, business development and the HVAC community) to understand needs and priorities
  • Translate market and stakeholder needs into product requirements and definitions
  • Collaborate with UX and Engineering on feature ideas and prototypes to bring potential solutions to life
    • Product Development
  • Collaborate with stakeholders to guide feature development and prioritisation
  • Translate user requirements into executable feature work-items with engineering
  • Be the "voice of the customer" during specification and development stages
  • Influencing and collaborating in new ideas while balancing commercial product development timelines
    • Product Success
  • Able to communicate business value of product capabilities to sales
  • Act as a product champion externally and internally in support of sales channels
  • Track and report key metrics to drive future product developments
    • Requirements
  • 5+ years product management experience
  • End-to-End software product development and management skills
  • Strong technical background with a knowledge of development cycles
  • Structured approach with experience in an agile work methodology
  • History of collaborating with development teams and achieving outcomes
  • Excellent communication skills, both verbal and written
  • Enthusiastic about new technology and its transformational abilities
  • Ability to be productive through self-discipline and self-motivation
    • About SmartAC.com
    SmartAC.com is a fast-growing Smart Home/Climate tech company building the future interaction platform to eliminate the troublesome and inconvenient aspects of residential AC and Heating. We believe the HVAC industry model of the future uses connected systems to create a better/cheaper experience for homeowners and improves the efficiency of Service Providers. SmartAC.com has developed a customized platform to allow 24/7 monitoring of key system operational characteristics that provide insights related to system health, risk of system failure and filter life tracking as well as convenience features like live technician chat, scheduling capability and alerting on water issues caused by clogged drain lines. The company officially launched in June 2020, but is already used by many of the top HVAC service providers and retail energy providers in 20+ states in the US. Learn more at www.smartac.com. Send your resume to:
    Careers@smartac.com